Our Company

 
CUSTOMER FOCUSED


■ Royal Imaging International’s mission is to be the strongest channel partner to our Office-Equipment Dealers, MPS Providers, Resellers, E-Tailers and Wholesale customers.

Delivering comprehensive solutions, real-time friendly service and innovation sets us apart. We listen.


VALUE PROPOSITION


Founded 1979, Royal Imaging International is a pioneer in the printer and copier supplies industry. Our value proposition includes:

  • Exclusivity – We sell only through our channel partners
  • Confidentiality – Royal never passes your information or your customer’s information to a third party company
  • Product Diversity – We carry a full line of OEM, Compatible and Remanufactured Supplies for all Copiers, Fax, Laser, Inkjet, Duplicating, Thermal and Dot Matrix Ribbons
  • Trust – All of our compatible products undergo extensive testing by our manufacturers and Royal. We market compatible products that strictly meets the OEM specifications in yield, density and overall performance
  • Innovation – Royal has partnerships with global Industry manufacturers that invest in the latest and most sophisticated technology
  • Delivery – With two distribution centers, Royal ships to the majority of the USA in 1 to 2 days
  • Leadership – Our Executive Management comprised of Tom Ghyczy and Gene Fontana have a combined industry experience of over 80 years


SERVICE


Royal Imaging International provides a consistent, high-level of service to our customers:

  • Every call is answered promptly by a dedicated Royal team member
  • Our representatives have dozens of years of experience and industry insights
  • Royal’s distribution team ships your orders fast and efficiently with attention to all details
  • We create real-time synergies that put more profit dollars in our customer’s pocket