■ Royal Imaging International Announces Strategic Partnership with Print Tracker
May 23, 2016 – Royal Imaging International is proud to announce a new partnership with Print Tracker. Their mutual customers can now receive device status information gathered by Print Tracker, and have the detail forwarded directly to Royal for direct toner and parts fulfillment.
“After a comprehensive quest to find the best MPS solution for Royal’s customers, we are proud to be partners with Print Tracker,” said Royal Imaging International CEO Tom Ghyczy. “Sales and Marketing Director Brian Dawson has been great. He is highly professional and his product demonstrations were extremely informative. Our customers will benefit greatly in working directly with him.”
“We are always open to partnering with strong industry providers whose focus is on customer service,” said Print Tracker President Lance Hale. “We are pleased to let our clients know the Royal team has found our software capable of providing the accuracy needed for fast and reliable supply replenishment.”
Print Tracker software includes the features dealers require to remotely gather meters, toner and service information from copiers, MFPs and printers in the field including devices that are locally and wirelessly connected. Alert controls and action events can easily be customized to a dealer’s preference. When an alert is triggered, the Print Tracker server will notify the dealer and can send a prospecting email to the end customer.
Clicking the link in the email generates an order email which is sent to the dealer and/or supplier. The server generates an action event and updates the history log for the device in the dealer’s Print Tracker Viewer. Comprehensive reports can be generated which summarize order activity and supply fulfillment across all accounts and devices for greater visibility and control.
About Royal Imaging International – Your First Source For Imaging Supplies
Royal Imaging International is a wholesale-distributor of office imaging supplies. We carry a full line of OEM, Compatible and Remanufactured Supplies for all Copiers, Fax, Laser, Inkjet, Duplicating, Thermal and Dot Matrix Ribbons. Our distribution facilities in New York and California are ready to serve our dealer-partners today. Since 1979 our focus on customer service sets us apart.